Privacy Policy

Physio PS, Inc. Effective Date: January 1, 2026

Physio PS, Inc. ("Physio PS," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, use our services, communicate with us, or interact with our medical technology products.

This policy applies to physiops.com, related subdomains, and digital services operated by Physio PS, Inc.

Important: Physio PS provides educational resources and medical technology for healthcare professionals. We are not a healthcare provider, and this Privacy Policy does not replace the privacy practices of your physician or healthcare facility.

Summary of Our Commitment

We Do

  • Protect your personal information

  • Use secure encryption and safeguards

  • Honor applicable privacy rights

  • Support HIPAA compliance for healthcare partners

We Don't

  • Sell your personal data

  • Share patient data without authorization

  • Use your information for unrelated marketing without consent

  • Own your medical records

1. Information We Collect

We collect information in three categories.

A. Information You Provide

You may voluntarily provide:

  • Name

  • Email address

  • Phone number

  • Organization or medical practice

  • Professional credentials

  • Billing or purchasing information

  • Messages submitted through contact forms

  • Newsletter or webinar registrations

B. Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • Cookies and similar tracking technologies

C. Clinical or Device Data

If you are a healthcare professional using Physio PS technology, the device may generate physiological measurements related to autonomic nervous system function.

Physio PS does not own patient medical records created by healthcare providers.

Clinical data generated during patient care is controlled by the healthcare provider or healthcare organization using the device.

2. How We Use Your Information

We use personal information to:

  • Provide products and services

  • Respond to inquiries and support requests

  • Process purchases and payments

  • Deliver educational content and newsletters

  • Schedule demonstrations or training

  • Improve our website and products

  • Maintain security and prevent fraud

  • Comply with legal and regulatory obligations

We do not sell personal information.

3. Legal Bases for Processing

Where applicable (including under GDPR), we process personal information based on:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

4. Cookies & Analytics

We use cookies and similar technologies to:

  • Remember preferences

  • Measure website performance

  • Understand visitor behavior

  • Improve user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Email Communications

If you subscribe to our communications, we may send:

  • Educational newsletters

  • Clinical resources

  • Product updates

  • Event invitations

You may unsubscribe at any time by clicking the Unsubscribe link in any email.

6. How We Share Information

We may share information with trusted service providers who help us operate our business, including:

  • Website hosting providers

  • Email marketing platforms

  • Payment processors

  • CRM and customer support systems

  • Analytics providers

These providers are contractually required to protect your information.

We may also disclose information when required by law or to protect our legal rights.

We do not sell or rent personal information to third parties.

7. Healthcare Information (HIPAA)

Physio PS may act as a Business Associate when providing services to covered healthcare entities.

When applicable:

  • Protected Health Information (PHI) is handled in accordance with HIPAA.

  • Healthcare providers remain the custodians of patient records.

  • Physio PS processes PHI only as authorized under Business Associate Agreements (BAAs).

Patients seeking access to their medical records should contact their healthcare provider directly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Encrypted data transmission (TLS)

  • Role-based access controls

  • Secure cloud infrastructure

  • Routine security monitoring

  • Employee confidentiality training

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Fulfill contractual obligations

  • Meet legal or regulatory requirements

  • Resolve disputes

  • Maintain business records

Clinical data retention is determined by the healthcare provider and applicable healthcare regulations.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete personal information

  • Restrict or object to processing

  • Receive a copy of your data (data portability)

  • Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information below.

California Residents (CCPA/CPRA)

California residents may have additional rights, including the right to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Correct inaccurate information

  • Opt out of certain data sharing (where applicable)

  • Be free from discrimination for exercising privacy rights

Physio PS does not sell personal information.

11. Children's Privacy

Our products and website are intended for healthcare professionals and adults. We do not knowingly collect personal information from children under 13.

If we become aware that a child has provided personal information, we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

13. International Users

If you access our services outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

15. Contact Us

Physio PS, Inc.

For privacy questions or requests, please contact:

Privacy Officer

Physio PS, Inc.

80 Nashua Rd

Building C Unit G1

Londonderry, NH 03053

(603)287-1817

Website: www.physiops.com

Physio PS, Inc. ©2026 All Rights Reserved.